I help you measure how much of your mission statement is accomplished.
Earned several promotions due to exemplary work performance. Oversaw initiatives designed to advance continuous improvement, competitive advantage and profitable growth. Lead business process and workflow mapping/analysis using data capture and modeling technologies, methods and tools. Analyzed business, user and technical requirements for proposed SAS, web-based and system solutions. Completed in-depth analyses for business-optimization projects, reporting tools, back-office programs and payment-processing apps. Provided executives with analytics and decision-support tools used as the basis for reorganization, consolidation and relocation strategies. Partnered with developers to automate manual processes, saving time and money while decreasing errors. Credited as a primary driving force behind a 5% increase in margins this fiscal year. Collaborated with stakeholder groups across the organization to ensure business and technology alignment. Proposed solutions meeting defined specifications and needs. Performed quality assurance, system integration and user acceptance testing facilitating on-time, on-budget and acclaimed “go-live” of enterprise implementations for up to 100 global users.
Accountable for performing financial transactions such as deposits, withdrawals, bill payments and other account transactions. Had a keen eye for detail and performed with a high level of accuracy. Strong customer service skills, listening to customers and understanding their needs. Identified opportunities to promote First Nations Bank products and services. Adhered to internal and regulatory policies and procedures.
Circle of Excellence Award
September 9, 2019
